We at Hart Bernstien love what we do and we love our clients for what they do. Which is why an essential part of our job is to ensure that your brands and products are always on quality, on policy and always making consumers happy.

As mystery shoppers we act as the eyes of our clients in the United Arab Emirates, Upper Gulf, Lower Gulf & Levant that are remotely located from their headquarters and where our clients do not have much access to. You cannot be everywhere at all times, which is why we will do it for you. Customer satisfaction is key to all our clients and is a key to all our marketing strategies. Our expertise in all areas of training, sales recruitment and supervision of staff quality will leave you rest assured that your brand is in good hands.

Mystery Shoppers are beneficial to your company. They are especially proficient in evaluating customer services, product quality and shopper experience as a whole. Our mystery shoppers are active in various locations, from retail outlets to food chains.